Shipping & Delivery Policy
Electronic Delivery of Donation Receipts & 80G Certificates
As Karuna Sewa Charitable Trust is a registered non-profit charitable trust/organization, no commercial tangible products are offered for retail shipping. All donation receipts, tax exemption 80G certificates, and digital membership letters are generated instantly and delivered electronically to the donor's registered email address upon successful transaction confirmation.
Dispatch of Physical ID Cards & Volunteer Kits
Where applicable, verified membership ID cards, volunteer badges, commemorative donor plaques, or educational project literature are dispatched via India Post Speed Post or reputed domestic couriers to the mailing address specified during registration within 7 to 10 business days of verification.
Delivery Timelines & Tracking
Standard physical kit deliveries across India take approximately 3 to 7 business days following dispatch, depending upon the recipient's pin code. Dispatch notifications and postal consignment tracking numbers are communicated via SMS or email to keep recipients updated.
Shipping Queries & Postal Assistance
If you experience any delay in receiving your physical volunteer kit or digital donation certificates, please reach out directly to Karuna Sewa Charitable Trust at onlinegrowthhub@gmail.com, phone 9032666855, or our registered address: New Delhi, India.